That's pretty easy. Just send an email to: info@cruiserfx.com describing which product you have, and what replacement parts you need. We will email you a price quote for these parts along with a special id. code for this request. You will then be able to go to PayPal.com and send a payment in the amount of the price quote to "cruiserfx@hotmail.com" and in the payment note include a reference to that special id. code for your replacement parts.

Will the Complete Driving Light Kit overload my bike's factory wiring?

No, it will not. We include a wiring harness with the kit that begins at the battery and runs all the way to the driving lights. All power for the lights is carried on this separate circuit. It has it's own fuse as well.

Do I need to purchase a "Gonzo" harness to go along with the Complete Driving Light Kit?

No. You do not need a "Gonzo", "Big Bird", "Cookie Monster", or any other type of harness. The kit includes everything you will need. We include a wiring harness with the kit that begins at the battery and runs all the way to the driving lights.

The colors appear to be identical. This does not necessarily mean that they are identical, but to our eye they are, at least, extremely similar. We are certain you will not be disappointed if you make this purchase.

(Of course, if for some reason you were disappointed, you can always return the product for a full refund.)

Can the Flush Gas Cap be adapted to use the bike ignition key?

No, it cannot. This does not necessarily mean that you must now carry around an extra key. Some of our customers have purchased a magnetic "hide-a-key" box. There are various places on your bike where you could hide the key to your gas cap. Many places are within reach even when you are seated on your bike.

Who makes the CruiserFX neck covers? (I haven't seen them for sale anywhere else.)

The reason you haven't seen them for sale anywhere else is because we make them. They are a unique product that we designed and have manufactured at a precision metal shop in New York. Not only are the neck covers unique to CruiserFX, but so are almost all of the products we sell!

I've noticed that some of your new chrome nut covers are made from ABS. What is this?

[We have a special page dedicated to this question.] < click here

Are the fasteners used to attach the Neck Covers and Pivot Covers going to last?

We understand this concern. We have bought other products that use adhesive strips to secure the item, and a few days after you install it, it falls off!

While designing this product, we considered various methods for securing them to the bike. Initially we evaluated Velcro brand fasteners. However, we found that even the strongest version of Velcro, did not have the strength that would satisfy us that the part would never come loose. Much research led us to the 3M Company and their Dual Lock line of industrial fasteners. (Many equipment manufactures have replaced screws and nuts with this fastener.) One square inch of the Dual Lock fastener we use will support a load of about 25 pounds. Our Neck Covers are fastened using a 3 inch x 1 inch piece, which gives it a pull-apart strength of about 75 pounds! (In other words, if you were to try and pull it straight off the frame, you might need a friend to help you. However, as the product instructions indicate, when you remove it, we recommend pulling it apart at an angle, which decreases the amount of effort required to separate the fastener.) The Pivot Covers use two pieces approx. 1 inch x 1 inch, which, if you tried to pull it straight off the frame, would require a pull of about 50 pounds!

Each half of the Dual Lock fasteners attaches to the frame and the product via a high strength, outdoor rated adhesive. When you follow the included installation procedure, after about 24 hours, the adhesive has reached its maximum bond strength, and if you were to try and remove the fastener strip, you would destroy the fastener and the adhesive layer would have to be scraped off the bike frame, (or you could use a high-strength industrial solvent to weaken the adhesion. In our experience, you actually have to struggle to peal up a corner of the strip, grab hold of it with a pair of pliers, and pull with all your strength to try and get it off. We would estimate that it requires about 100 pounds of pull, to attempt to break the adhesive bond.

I ruined one of the fastener strips while installing the Pivot Cover. Can I find some at a local store?

The Dual Lock fasteners we use are a very specialized industrial type that cannot be bought at your local hardware store. Though we have come across some of the 3M fasteners in local stores, they do not sell the type we use. In order to obtain these, you have to buy large spools from select 3M distributors. So if you don't want to spend $150 for a spool, let us know and we'll send you a new piece (at no charge).

I read the installation instructions for the lower triple tree cover and notice you use adhesive tape to fasten it to the bike. Isn't this kind of weak? I like my stuff bolted on!

Your concern is justified. I myself have bought accessories for my car that came with adhesive tape and fell off a day later. No worries mate! We use a special "industrial" adhesive tape that you will not find at your local hardware store. In fact, the bond it makes is so strong, that you almost have to use a crowbar to remove the cover once it has been on for 24 hours.